Apple – Dazzling Banalities

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Great eye candy hides the missing spark of genius needed.

  • Apple launched its first product in the wearables space along with new iPhones that were exactly in line with expectations.
  • Apple also launched a payments solution incorporating both BLE and NFC but while this remains an Apple-only solution, it is likely to remain limited in its market traction.
  • The new product category is called Apple Watch, will be available early in 2015 and will start at $349.
  • The launch of this product took me by surprise as Apple typically does not launch devices until they are imminently about to ship meaning that they have already gone into mass production.
  • The Apple Watch will not hit the shelves for four months explaining why there was no chatter regarding the mass production of a device.
  • This is usually the key signal that a device will be launched rather than remain a prototype.
  • The device itself comes with a whole array of glitzy innovations and functions but critically, it lacks the spark of genius that will allow it to define a new product category for the technology industry.

The Good

  • First: Apple has done as much as it can with the user experience with the Digital Crown, App. Cloud UI, movement triggered screen and the glances function.
  • This optimises the device to be as useful as possible when it is on the wrist.
  • A number of Apps have been ported to the device and optimised for the use case and here Apple has done well in terms of thinking of fun to use, albeit pointless functions.
  • Second: Pressure sensitive screen, haptic feedback, heart rate monitoring all enhance the functions of the device such that the user experience is more interesting.
  • I am assuming that Apple has cracked the heart rate monitoring problem that has made continuous heart rate monitoring unreliable and inconvenient for the user.
  • If this proves to be a problem, I can see very high return rates for this device.
  • Third: Apple has done as much as it can to address the fashion element of the wrist watch industry,
  • The Apple Watch comes in two sizes, three different case options and a dizzying array of innovative and easy to swap options for the strap.
  • This makes the Apple Watch far more customisable than its peers and this will be appealing to potential buyers.

The Bad

  • First: While it is new and funky, the Apple Watch adds very little to the overall smartphone experience.
  • The key spark of genius that transformed the smartphone industry is completely missing meaning that only the Apple fan club are going to buy this product.
  • Second: It is square and fat. 85% of wristwatches sold in the market are round and in pure looks, I think the Moto 360 and the LG G Watch R are much better.
  • Third: It requires an iPhone to function making it very clear that this is an accessory rather than a new product category in its own right.
  • Fourth: There was no mention of battery life which combined with the array of functions and sensors, implies that it will be short.
  • Charging is effected with a magnetic cable that adheres to the back of the watch and charges via induction.
  • This means the user will have to take off the device for 1/3 of his life as well as carry an extra cable around with him.
  • This will make it impossible for health functions that analyse any type of sleep monitoring as well as being a pain for the user.
  • Fifth: at $349 it is significantly more expensive than its better looking competitors (Moto360 $249, LG G Watch R $230).
  • It certainly has more functions than its competitors, is much more customisable and comes with a much more powerful brand but price is likely to be a limiting factor when it comes to volume.

The Bottom Line

  • The limitations of this device are likely to keep its appeal limited to the die-hard Apple fan base.
  • Consequently, I am sure it will outsell all of its competitors by miles but critically, I think it will fall short of bullish expectations.
  • This will prevent the Apple Watch from moving the needle meaningfully when it comes to revenue and profit generation
  • The recent rally in Apple’s share price is much more predicated on the new iPhones which look very capable of taking the fight to Samsung which has utterly dominated the large screen smartphone segment for some years.
  • In this vein, I can see some market share gain by Apple with the iPhone 6 and 6+ and continue to think that the short term outlook remains reasonably healthy.
  • This does little to address the issues that Apple faces with its Digital Life services where the offering continues to look very weak when compared against Google and even Microsoft and Yahoo!.
  • This is why in the long term I remain pretty sanguine regarding the outlook for Apple.

RICHARD WINDSOR

Richard is founder, owner of research company, Radio Free Mobile. He has 16 years of experience working in sell side equity research. During his 11 year tenure at Nomura Securities, he focused on the equity coverage of the Global Technology sector.

Blog Comments

Sadly I couldn’t agree more

Do you think the Apple Pay will prove an effective tool of monetizing the ecosystem? Or will it merely go the way of Google wallet; unused and unloved?

Personally think online there may be a case to supplant Paypal (to some extent) but the card infrastructure in the US still remains to basic for physical headway to be made anytime soon.

It might work but while its limited to iOS devices mass market adoption will be a tough nit to crack…

I have not worn a watch since I’ve got my first cell phone and possibly earlier than that and I will probably not start wearing one soon, either. On the other hand, some of the criticism here does not sound like it is well thought out:

>”The limitations of this device are likely to keep its appeal limited to the die-hard Apple fan base.”
Which device that Apple has released in the last decade and a half were not met with this comment initially? 🙂

> “It is square and fat. 85% of wristwatches sold in the market are round”
85% of wristwatches sold in the market show only an analog watch face. With more information to show, such as maps, and the need for touch targets for interaction, such as during messaging, round would give up a lot of area without reducing the heft.

>”Third: It requires an iPhone to function making it very clear that this is an accessory rather than a new product category in its own right.”
iPhone and iPad used to require a PC. In any case, being limited to iPhone owners mean being limited to hundreds of millions of customers. This is a watch that starts at $350 and might hit $1000 with the gold body and other options. Is it really a concern that Apple is giving up on people who can only afford $200 phones or who are satisfied with them even if they could afford to trade up?

>”Consequently, I am sure it will outsell all of its competitors by miles but critically, I think it will fall short of bullish expectations.”
I guess I had low expectation to begin with. The difference in sales volume between watches and phones have been tremendous, so if the expectations are for 10 million units, I think Apple can pull it off. If expectations were for 100 million units, yeah, it will not get there. On the other hand, with 5.5” screen pulling out your iPhone may become “too impractical”, so we may all need a watch for notifications, payments, setting thermostats etc. 🙂

The iPhone was not met with that comment….Nor the iPod if I remember correctly.

having space for notification comes a distant second to looks. The watch industry is almost pure fashion. Hence a round screen is better than a sqaure one even if its less practical for displaying stuff.

I’d say a better analysis would focus on:

– What kind of risks and logistical challenges are presented by more than 30 SKUs, many with inevitably low volumes?

– Where do you sell them? There are very few Apple stores in juiciest markets of the world and this is not something one would sell at Best Buy. Is Apple going to partner with jewelry and specialty watch stores? Or high end clothing chains? Or high end department stores, such as Nordstrom? Sport edition versions may sell better at sporting goods stores, so should we expect a partnership with such a chain that is limited to those versions? In the US, there are chains such as REI that could pull that off, but do all the other countries have high end stores focusing on outdoors or on running?

– How do you market two watches, with one costing *merely* $350 and the other $1000(?), carrying the same brand name, without the *cheap* one sullying the reputation of the expensive version?

etc etc.

Fair points….

I guess they will go through the stores initially but maybe Apple can do deals with watch retailers…

You wrote: The launch of this product [Apple Watch] took me by surprise as Apple typically does not launch devices until they are imminently about to ship meaning that they have already gone into mass production.

Actually, this is not unusual for launches when Apple introduces a new device in a new category where it does not have an existing offering. If you don’t have a watch in market, it is OK to pre-announce, as there are not sales of existing product to hurt. In fact, it is better and expected to pre-announce to try to freeze sales from its competitors. Your observations are correct when it comes to introducing new models of existing products (iPhone 6, for example). Apple can’t afford to pre-announce it and freeze its own iPhone 5 sales.

Yes I see what you mean.. However everyone knew the iPhone 6 was coming so it probably would not have made much difference to sales in Q3 if they had launched it earlier with the same availablity…would be an interesting experiment!.

[…] My single biggest disappointment when the Apple Watch launched was Apple’s failure to come up with a compelling use to which the device could be put. (see here). […]